FAQ

Have more questions? Email us at team@crowdfood.com and we will get back to you!

Do all CrowdFood vendors have health permits and insurance?


CrowdFood guarantees that all food vendors and trucks provided through our platform have a health permit and insurance. We keep vendor certificates of insurance on file and are able to provide you a copy if needed. CrowdFood does not provide any additional permits, including those required by larger venues and events (example: street fairs, community events, festivals). Please check with the appropriate venues and government agencies to ensure you have acquired all necessary paperwork.




What are guaranteed "minimums" for food trucks?


Depending on the event and truck, some food trucks may require minimums in order to attend the event. A minimum is the amount of money that a truck would earn at an event in order for them to consider it successful. If they do less than that amount in sales and the truck requires a guaranteed minimum, the organizer is responsible for covering the difference. Typical minimums are $500 for a savory truck and $250 for a dessert truck. Although, the minimum amount varies by vendor. Guaranteeing a minimum up front makes trucks more willing to commit to an event thus giving you even more vendor options.




How can I guarantee that a food truck will show up?


There are two ways to guarantee that a food truck will show up at your event. 1) book the truck for private catering & prepay meals 2) provide the truck with a minimum guaranteed amount of meals.(see previous question) If you would like CrowdFood to facilitate this level of service, we do charge food truck vendor fees. Our involvement comes with the benefit of contracts for both the event organizer and the participating truck(s) for greater peace of mind. Please email us at team@crowdfood.com with your event details.




Is there a fee to be connected to food trucks for my public event?


CrowdFood has created a system that connects you to potential food trucks for free. Just submit your event details, and trucks that are interested in participating will get in contact with you directly to coordinate.




What is private food truck catering?


Food truck catering is the same as any other catering service. It is usually for a private event and paid for by the host. CrowdFood has a team of catering experts that will provide availability, menus, booking and coordination of anything you might need for your event. The greatest part is that you do not need to worry about payment the day of the event. All you have to do is enjoy delicious food!




How can I get started booking a truck for private catering?


If your event is hosted or you are paying for all attendees food, click here to book food truck catering. Check the section that says "The host will pay for everyone." This will direct you to a personal agent at CrowdFood to help with further details.




How does payment work?


When you're ready to book, the full deposit needs to be sent to CrowdFood in order to confirm your truck. CrowdFood then holds the money until after your event to guarantee you get fantastic day-of service.




How long do I have to decide which food truck I would like to book?


Trucks that have submitted bids to you will save the date as a courtesy for four business days from the submission of their bid. If you have not booked within four days, the truck is then eligible to take other offers and could become unavailable on your date. A truck is not considered booked until the deposit is paid and catering agreements are signed. We encourage you to make a decision within these four days in order to secure your favorite truck.




What if I have a different number of people show up on the day of the event than I expected?


Food trucks will come prepared to serve the number of guests agreed upon. CrowdFood cannot guarantee that the truck will come prepared to serve any additional guests unless otherwise specified by the truck. If, at your direction, the truck does serve extra guests, payment for those additional meals will be due upon completion of the event. The cost of each additional meal will be notified prior to the booking.




What if I need to cancel or reschedule my event?


If you need to reschedule your event, we will make our best effort to work with the confirmed food truck to reschedule your event date or time. If we are not able to accommodate your request, you will be subject to the cancellation policy as outlined in the catering agreement.




What types of occasions can food trucks cater?


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What are the dimensions of a food truck?


Truck dimensions vary, but they are typically 16' to 24' long, 10' high and 8’ wide. Food carts and trailers are significantly smaller.




I have a food truck coming to my event. What do I need to provide?


Food trucks are self-contained mobile kitchens and therefore only need to be supplied with access to a restroom for staff.If your event is longer than a few hours, providing power may be beneficial, but not necessary. If your event runs overnight, providing power is strongly advised. Disposable serving wares and a trash can are usually provided by the truck. Extra trash cans are strongly advised. If you would like a place for your guests to sit and eat, you will need to provide tables and chairs. Otherwise, trucks just show up, serve your guests delicious food, and drive away with all the mess leaving your event location clean and tidy – it’s super convenient!




What kind of food is available?


In most major cities, there is a wide variety of cuisine that food trucks serve. Also, trucks are flexible! Trucks are usually able to create customized menus to provide options that meet vegetarian, vegan, gluten free or allergy free needs. If you have a specific request, be sure to ask.




What trucks are available for my event?


We have a network of over 9,200 food trucks nationwide, and our expert catering and event agents can usually find a food truck that meets your specific requests.




What if I want more than one food truck at my event?


Food trucks are typically able to serve 60 to 100 guests per hour. Depending on the number of guests, time, and menu, the optimal number of trucks for an event can depend. We suggest speaking with one of our catering and event experts to determine what is best for you. If you would like to book a different number of trucks than recommended by CrowdFood, no problem! Just make sure to budget accordingly to meet each truck’s minimum.




Where can food trucks park?


Food truck parking can be tricky. Some cities have specific restrictions on where food trucks can serve, so be sure to check with your local government (typically the Department of Public Works) for information specific to your area. If you would like the truck park on public property, you can, 1) park a car in the space until the truck arrives, or 2) contact the city to have a space reserved (additional fees may apply). If the truck is parking on private property, you simply need permission from the property owner.




Do food trucks pay to park?


On the street, food trucks are required to abide by all posted parking signs, including paid meters. Food truck parking fees may be administered by organized lots or businesses.





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